Email Support
Get Email Support
Need help? Our support team is here to assist you. Choose a category and send us a detailed message.
Support Categories
Technical Issues
Platform bugs, login problems, video call issues
tech@educonnect.com
Billing & Payments
Credit purchases, refunds, payment issues
billing@educonnect.com
Appointments
Booking issues, cancellations, scheduling
appointments@educonnect.com
Account Issues
Profile updates, verification, account access
accounts@educonnect.com
General Support
General questions, feedback, suggestions
support@educonnect.com
Support Hours
Monday - Friday9:00 AM - 6:00 PM IST
Saturday10:00 AM - 4:00 PM IST
SundayClosed
Response Time: We typically respond within 24 hours during business days.
Send Support Request
Select a Support Category
Please choose a category from the left to get started with your support request.
Other Contact Methods
Phone Support
+1 (555) 123-4567
Mon-Fri 9AM-6PM IST
General Email
support@educonnect.com
24-hour response time
Office Address
123 Education St
Learning City, LC 12345